To Access 2-1-1 in El Dorado County
Text your zip code to 898-211
What is 2-1-1 El Dorado?
2-1-1 El Dorado, a program of El Dorado County, is a comprehensive information and referral service linking El Dorado County residents to vital health and human services, information and resources in the community.
The 2-1-1 El Dorado service is available 24 hours a day, seven days a week to callers and texters. 2-1-1 El Dorado is free and confidential, and available in 150 languages through phone interpretation services, delivering referrals based on the specific needs and circumstances of each caller. Trained 2-1-1 Specialists make referrals taking into account accessibility, eligibility requirements and other factors.
In California, 93% of the population has access to 2-1-1. For more information on 2-1-1 Statewide, visit 2-1-1 California. Nationally, 2-1-1 covers 82% of the population. For more information on 2-1-1 Nationwide, visit 211.org.
Frequently Asked Questions
Q: How can I access 2-1-1?
BY PHONE: Dial 2-1-1 from a landline or cell phone in El Dorado County or dial 833-223-9797.
BY TEXT: Text your zip code to 898-211.
ONLINE: Search the 2-1-1 resource database online at www.211eldorado.org (or by clicking “Home” on this page).
Q: How does calling 2-1-1 work?
A: The 2-1-1 dialing code has been designated by the Federal Communication Commission for community information and referral services, just as 9-1-1 is set aside for emergency services. When you dial 2-1-1 from a landline or cell phone, your phone provider directs your call to the local 2-1-1 provider.
Q: What if I need to find services in another area?
A: When you dial 2-1-1, tell the Call Specialist the area where you need services and they will give you the toll-free number to the 2-1-1 service for that area. You can also find 2-1-1 services across the country at http://www.211.org.
Q: Can organizations still be added to the 2-1-1 El Dorado system?
A: Yes. Organizations can still apply to have their agency included in the 2-1-1 El Dorado database. There is no cost to apply. The 2-1-1 El Dorado database and list of services will be updated as new programs and services are added. Click here to apply.
Q: What if I see something wrong on 2-1-1 El Dorado?
A: Each 2-1-1 resource page has a place where you can send your feedback for corrections. You can also contact our 2-1-1 operators or send us an email if a service is missing or you have a question.